Assistant Vice President, Admissions and Recruitment – Enrollment Management Group (EMG)
Salary: Commensurate with experience
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Enrollment Management Group
Position Status: Full-time
Hours: Varied
Position Number: 221424/10-988
FLSA Status: Exempt
POSITION
SUMMARY:
Reporting to the Senior Vice President for Enrollment Management, the
Assistant Vice President leads the Admissions and Recruitment team in the
strategic direction as well as in the complex daily operations.
Key elements of the
position include being proactive, strategic and deadline-oriented in a complex
organization. The position requires independent judgement, project management,
diligence, attention to detail, maintaining cross-functional relationships and
the ability to develop strategy from research and analytics. The Assistant Vice President must remain
current on best practices in higher education enrollment, admissions and
financial aid.
DUTIES AND RESPONSIBILITIES:
Collaborates with the Senior Vice President for the
Enrollment Management Group and the EMG Leadership team to develop and
implement the institution’s enrollment strategy.
Leads the University Admissions and
Recruitment team in the strategic direction and goal setting as well as in the
complex daily operations to ensure meeting or exceeding goals.
Researches, analyzes, and resolves
questions and/or requests related to admissions such as application and
decision status, documentation, program requirements and make admission and
scholarship determination.
Consistently monitors enrollment
targets and propose strategies to accommodate findings and ensure success.
In collaboration with AVP of
financial aid, supervises scholarships and recruitment oriented financial aid. Monitors
budgets, discount rates and awarding strategies.
Ensures staff and university-wide
constituencies understand and adhere to admission policies and procedures.
Ensures office staff provides
exemplary service to students, faculty, and staff by effectively communicating
policies, procedures, and students’ rights and responsibilities in a helpful,
considerate and timely manner.
Works collaboratively to develop
partnerships with Deans, department chairs and school-based enrollment staff
and liaisons to ensure an understanding of admissions policies, guidelines and
enrollment targets.
Provides strategic leadership and
develops appropriate recommendations for the implementation of communications
and marketing tactics.
Provides strategic leadership and
develops appropriate recommendations for the implementation of technology and
applications in support of enrollment services.
Oversees the timely development and
accuracy of reports of activities, regulatory reports and awards. This includes
preparing reports and presentations for key university academic and
administrative leaders.
Manages recruitment vendor
relations.
Ensures compliance with federal,
state and accrediting bodies including Middle States Commission on Higher
Education, PA Department of Education and the Higher Education Opportunity Act.
Ensures results through effective
and quality visit experiences as led by admissions staff.
Develops and maintains and improves external
relations with influencer groups such as guidance counselors, career services
directors, HR Directors, Academic advisors and other constituents at community-
colleges and other colleges and universities to develop articulation
agreements, tuition benefits programs and other relations that enhance
enrollment and reputation.
Liaison to
representatives from various federal, state and institutional agencies and
committees.
Participates and takes leading and
supportive roles with internal constituencies for improving the reputation and
effectiveness of EMG such as the retention steering committee, faculty
committees, Graduate council, etc.
Performs other related duties as
assigned by the Senior Vice President for Enrollment Management. Attends and
assists with various admissions events (i.e., Fall Open House, etc.). NOTE: Mandatory
admissions recruitment events are held outdoors (Duquesnefest, FOH, etc.)
Completes other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Supervises the work of others, including planning, assigning,
scheduling and reviewing work, ensuring quality standards. Is responsible for
hiring, terminating, training and developing, reviewing performance and
administering corrective action for staff. Plans organizational structure and
job content. Approximately 8 or more full time employees.
REQUIREMENTS:
Minimum qualifications:
Bachelor’s degree in Liberal Arts and Sciences, Higher Education, Public
Policy, business systems, computer science, technology, marketing automation or
related field from an accredited institution and 5-8 years of progressively
responsible experience.
At least five years of senior level managerial responsibility in enrollment and/or admissions practices and operations, or equivalent broad knowledge of all areas admissions and recruitment practices. Experience reviewing/auditing Admissions files. Financial Aid/admissions/enrollment experience in an educational environment is required.
Current Valid Driver’s
license in good standing.
Preferred qualifications:
MBA, Master’s degree in public policy and administration, higher education,
business systems, computer science, technology, marketing solutions or related
field from an accredited institution.
Experience in with Banner,
Technolutions Slate systems, Capture Behavioral intelligence platforms,
CampusLogic, and/or EAB marketed applications systems preferred.
Proficiency with state of the art technology, PC,
Microsoft Office tools, email and the Internet with the ability to learn a
variety of new technology systems; Experience with Slate and Banner Student and
Financial Aid modules preferred.
Alternately, the
successful candidate may possess any equivalent combination of experience and
training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following:
Progressive
managerial experience providing the knowledge, skills and abilities required to
perform the essential job functions may substitute the preferred education.
This experience includes but is not limited to working in higher education
admissions and/or related recruitment departments and scheduling.
Demonstrated leadership and diplomatic and project
management skills with the ability to manage numerous tasks at once in an
environment with changing priorities.
Extensive knowledge of net revenue management and
prospect management systems in a private tuition driven institution.
Ability to take a hands-on approach to staff
management with a results-oriented and proactive attitude, and creative
resource utilization.
Strong communication skills, both oral and written
providing the ability to effectively communicate with multiple internal and
external constituents.
Proactive, strategic, analytical and deadline-oriented
in a complex organization.
Ability and willingness to work outside of regular
business hours and some weekends during peak enrollment periods.
Ability to prepare and maintain confidential data
independently in accordance with established policies and procedures and
exercise consistent discretion.
A broad understanding of higher education processes
and procedures, including shared governance, strategic planning, resource
allocation and budget management.
Membership and active engagement in
appropriate national student service organizations, such as NACAC, NACADA,
PACAC, NACUBO and AACRAO, NASFAA.
Considerable knowledge of the laws, regulations, and
policies governing the operations of the University.
Ability to create and maintain complex records and
files.
Sensitivity to the needs of each individual to be
treated with dignity and respect as related to diversity in general and the
Mission of the University specifically; and the ability to establish and
maintain effective working relationships with the University Community.
Commitment to the
University’s values of diversity, equity and inclusion, and recognition of the
importance of treating each individual with dignity and respect consistent with
the University’s Mission. Demonstrated
experience with, and understanding of, the broad diversity of the University
community (students, faculty, staff and others).
Ability to
establish and maintain effective working relationships with the University
Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter
membership in this
region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.