Academic Excellence Coordinator – College of Osteopathic Medicine
Salary: Commensurate with experience
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: College of Osteopathic Medicine
Position Status: Full-time
Hours: Varied
Position Number: 410111/10-1026
FLSA Status: Exempt
POSITION SUMMARY:
The
College of Osteopathic Medicine at Duquesne University (DUQCOM) invites
applications for a medical school Academic Excellence Coordinator. This
position requires someone who is professional, energetic, and highly
service-oriented and will be responsible for assisting the COM team in
supporting medical student success and wellness. The Academic Excellence
Coordinator is a key member of the Academic Excellence team, dedicated to
empowering medical students to achieve their academic and personal goals, and
to maximize the academic and professional potential of each DUQCOM student. As such, the qualified applicant must possess
excellent communication, organization, multitasking, customer service,
flexibility, and teamwork skills, and be able to work in a fast-paced environment. DUQCOM strives to promote a campus environment that understands and
embraces multiculturalism while increasing individuals' intercultural
competence. We actively work to build and sustain a diverse and culturally
vibrant campus, which promotes employee and student success and retention. This
position reports to the Assistant Dean for Academic Excellence.
DUTIES
AND RESPONSIBILITIES:
Develop and implement personalized academic success plans for
students, focusing on time management, study strategies, test-taking skills,
and stress management. This includes maintaining confidential records of
student progress and program participation.
Importantly, this also requires the promotion of inclusivity by
addressing the needs of all students including the unique needs of
underrepresented, international, neurodivergent student populations and those
disadvantaged by adverse social determinants of health.
Provide voluntary or compulsory 1:1 academic coaching and
mentoring to students, including those at risk for academic difficulty by
assisting students throughout the preclinical blocks and with preparation for
standardized examinations.
Design and deliver workshops on academic success topics, such as
study skills, test preparation, test anxiety, collaborative working
relationships, and time management. Additionally, the successful candidate will
provide faculty development in areas pertaining to student achievement and
academic counseling.
Monitor trends in student needs and provide regular reports to
leadership, and work collaboratively with the offices of academic affairs,
biomedical affairs, clinical affairs, medical education, academic excellence,
DUQCOM leadership, and DU partners and administrators to continually improve
our processes for student support. This will require working in cooperation
with the DUQCOM assessment team to evaluate program effectiveness and propose
curricular and program improvements based on student outcome data and feedback.
Monitor and maintain the COM’s accreditation tracking documents
including academic counseling, faculty development, and other areas as
assigned.
Stay informed about current evidence-based practices in learning
strategies and educational technologies.
Demonstrate strong problem-solving and analytical skills.
Completes other
duties as assigned.
SUPERVISORY
RESPONSIBILITIES:
This position
will supervise the Learning Specialist.
REQUIREMENTS:
Minimum qualifications:
Bachelor’s
degree in education, counseling, psychology, cognitive sciences, or a related
field from an accredited institution
Experience providing faculty development or leading workshops
Experience in academic support, advising, or coaching in an
educational setting
Strong interpersonal, written, and oral communication skills
Demonstrated ability to manage diverse workloads, prioritize
tasks, and meet deadlines
Empathy, cultural competence, and the ability to work effectively
with diverse populations
Ability to maintain accreditation records, confidentiality, and
uphold institutional policies
Attention to detail
Ability to multi-task
Microsoft Office Suite expertise: Word, Excel, PowerPoint, Access,
and Publisher as well as Outlook e-mail
Knowledge of,
or the ability to learn, internal University systems
Willingness
and ability to utilize new technologies relevant to the position
Preferred
qualifications:
Master’s
degree in education, counseling, psychology, cognitive sciences, or a related
field from an accredited institution
Experience in medical or graduate education academic support
Expertise in working with diverse student populations, including
underrepresented and neurodivergent learners
Proficiency in designing and implementing workshops and learning
modules
Alternately, the
successful candidate may possess any equivalent combination of experience and
training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following:
Strong
communication skills, both written and verbal
Demonstrated
ability to utilize technologies including CRM, databases, spreadsheets, and
marketing applications
Exceptional
interpersonal and rapport-building skills – well-developed listening skills,
patience, and empathy
Ability to manage
time and organize workflow to ensure all call situations are handled
efficiently and timely
Ability to work
autonomously and at times, under high-stress situations
Upholds the highest standards for regionally accredited,
competitive programs
Commitment to the
University’s values of diversity, equity and inclusion, and recognition of the
importance of treating each individual with dignity and respect consistent with
the University’s Mission. Demonstrated
experience with, and understanding of, the broad diversity of the University
community (students, faculty, staff and others).
Ability to
establish and maintain effective working relationships with the University
Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter
membership in this
region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by
visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.