Access Services Building and Events Supervisor – Gumberg Library
Salary:
$20.00/Hr
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Gumberg Library
Position Status:
Full-time
Hours:
Varied
Position Number: 003102/30-0470
FLSA Status: Non-exempt
POSITION
SUMMARY:
Reporting to
the Assistant University Librarian for Access Services, the primary purpose of
this full-time staff position is to be the “front of the house” first contact
for any building issues and to support the planning of events held at Gumberg
Library including our online room reservation system as well as our digital and
physical hours calendars. This position is responsible for maintaining and
updating the Library of Things online reservation system. In addition, this
position provides comprehensive customer service at any service point (physical
or virtual) and resolves patron issues while supporting a welcoming and helpful
atmosphere at Gumberg. As a member of the Access Services Department, this
position is expected to respond to emergencies, alarms, and other work-related
issues which require swift problem resolution. Work schedule is 35 hours per
week and may include evening, weekend, and holiday hours.
DUTIES
AND RESPONSIBILITIES:
Supports events
programming at Gumberg including room reservations, planning set-up,
installations, assisting with set-up and tear-down, posting signs, etc.
Routinely serve as staff-on-duty,
staffing various service points and responding to emergencies, alarms, and
other work-related issues which require swift problem resolution. Effectively
communicate issues, developments, and ideas for improvement to the AUL for
Access Services, the Access Services Manager, and colleagues by completing the
staff-on-duty report after each shift, reading others’ reports at the beginning
of each shift, participating in weekly ASD staff meetings and one-on-one
meetings with the AUL for Access.
Ensure public-facing Gumberg and COM Library hours are correct in
LibCal and FOLIO; communicate with appropriate contacts across campus to share
Gumberg and COM Library hours; support Communication Manager in keeping
up-to-date digital and physical signs that reflect upcoming events as well as
the Gumberg Library hours.
Maintains LibCal Spaces, the outward facing online room
reservation software, and monitors space usage statistics for trends. Ensures
the maintenance of individual and group study spaces, as well as the event
spaces throughout Gumberg to ensure they are orderly, welcoming, and safe.
Maintains the Library of Things online reservation system, LibCal
Equipment, ensuring accuracy of the representation of the collection.
Reports any non-emergency building issues to the Assistant to the
University Librarian and works with the Assistant to the University Librarian
to stay up-to-date on the status of an issue until it is adequately resolved.
Creates and posts signs to indicate issue and ensure safety of patrons and
staff.
Under the direction of the Access Services Manager, assist in the
supervision of duties carried out by student staff at the Circulation Desk, or
in training and supervising specific tasks related events or building projects.
Services on a relevant library and University committees and/or
task forces as staff representative for ASD.
Participates in the demonstration of library services to the
campus community.
Assists with special projects and other duties as assigned.
Completes other duties as assigned.
REQUIREMENTS:
Minimum qualifications:
High School
diploma or equivalent.
Current experience: minimum of 2 years working in a public service
area of a library, or any equivalent combination of experience and training,
which provides the knowledge, skills and abilities required to perform the
essential job functions
Preferred qualifications:
Bachelor’s degree from an accredited institution.
Experience in
academic and/or research library using software and databases such as the
integrated library systems, FOLIO and SpringShare suite particularly Spaces
with the ability to use these systems compile and manage data.
Alternately, the successful candidate may possess any equivalent combination of
experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following:
Ability to
maneuver 35 lb. book carts and move books, including reaching and lifting
Ability to establish and maintain effective working relationships with the
University Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.