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Assistant Director - Undergraduate Admissions

Salary:                Commensurate with experience
Benefits:            Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents.  Details at www.duq.edu/benefits
Location:                  Enrollment Management Group
Position Status:        Full-time                                             
Hours:                      Varied
Position Number:     10-693/235507               
FLSA Status:             Exempt

POSITION SUMMARY:

The successful candidate will be a naturally persuasive, creative problem solver who thrives in a fast-paced environment with occasionally non-standard or varied working hours, a self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and who demonstrates the ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them.

Daily responsibilities include communication with prospective students via phone, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), and group presentations. This position requires also requires recruitment travel.

The Assistant Director serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team.

As a condition of employment, Duquesne University requires all new employees —full-time and part-time, including adjunct faculty—to get a COVID-19 vaccine and provide proof of their vaccination upon commencement of employment.

New employees requesting a religious or documented medical exemption from the vaccine must complete and submit a Duquesne University exemption request form for review and approval. To receive the appropriate exemption request form, contact hrservices@duq.edu. Employees with approved exemptions will be required to be tested on a regular basis.

DUTIES AND RESPONSIBILITIES:

Recruits undergraduate students and increases the visibility of Duquesne University within recruitment territory in support of enrollment objectives as determined by enrollment management leadership.

Communicates with a large volume of prospective students via phone, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), group presentations and the regular use of arsenal (both printed and web information as well as facilitating connections with members of the campus community - i.e., faculty, alumni, current students, coaches and parents of current students).

Cultivates, engages, grades, persuades and closes prospective students. Always qualifies conversations and generates next steps (visit, apply, file FAFSA, submit enrollment deposit, submit housing application, register for classes, etc.).

Makes financial planning/billing calls.

Develops meaningful relationships with alumni, school counselors and other constituents in recruitment territory.

Demonstrates knowledge of and ability to effectively communicate regarding all aspects of Duquesne University, including but not limited to mission, core values, policies, academic programs, student life, outcomes, athletics, housing, financial aid, billing, advising, etc.

Reports on a regular and ongoing basis to enrollment management leadership regarding all recruitment activities utilizing data from Banner, Slate, Power BI, etc.

Makes recommendations to improve recruitment tactics and further develop visibility and recruitment strategy.

Coordinates and executes a recruitment travel schedule inclusive of college fairs, high school visits and regional receptions. Travel may occur on weekdays and weekends.

Projects and manages travel budget on a University procurement card.

Responsible for the timely review of applications within recruitment territory.

Evaluates first time applicants’ academic credentials/participates in the admission decision-making process, including the awarding of academic scholarships.

Reports on a regular and ongoing basis to enrollment management leadership regarding the status of application review in recruitment territory.

Performs other duties as assigned in support of a dynamic, goal-oriented team.

REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree in a related field from an accredited institution.

1-3years of work experience.

Preferred Qualifications:

Fluent in Spanish.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

A valid driver’s license is required.

Demonstrated planning and organizational skills to accommodate multiple priorities.

Exceptional leadership, customer service, interpersonal and communication skills, both oral and written.

Effective public speaking and presentation skills.

Excellent analytical and problem-solving skills with the ability to prioritize work.

Strong technology skills with proficiency in Microsoft Office Suite; experience with Banner, Slate, social media and integrated database preferred.

Ability to think strategically and work in a diverse environment both independently and as part of a team.

Ability to lift prospective student marketing materials (~30 pounds) and travel independently.

Ability to maintain a high energy level with an enthusiastic, positive approach creating an excellent rapport with prospective students and their parents, team members and other departments within the University community.

Professional demeanor with the ability to deal with people in a courteous and tactful fashion regardless of circumstances.

Ability to work additional hours and weekends during peak recruitment periods.

Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).

We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit.  Duquesne University is Catholic in mission and ecumenical in spirit.  Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.