Administrative Assistant– Beard Center for Student Success, School of Business
Salary: $23.88/hour
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: School of Business
Position Status: Full-time
Hours: Varied
Position Number: 000445/30-405
FLSA Status: Non-exempt
POSITION SUMMARY:
Highly skilled administrative position
providing technical and clerical support for the various functional areas
within the Beard Center for Student Success (CSS). As such, the position is expected to
conduct a wide range of activities to ensure efficient operations of the CSS
and successful achievement of excellent customer service and student support
initiatives. As the primary customer service representative for the CSS, this
position serves as the first point of contact and requires extensive
interactions with CSS staff, faculty, students and the public on a daily basis.
As such strong written and verbal communication skills, organizational and
interpersonal skills are a necessity.
DUTIES AND
RESPONSIBILITIES:
Serves as the first point of contact for the CSS, answering the CSS
phone and emails and directing inquiries to the appropriate person or
department
Follows
up with phone calls, emails, and official written communication
Interfaces
with staff, faculty, students, and visitors to the CSS in a professional and
confidential manner
Processes
procurement card reports for CSS staff
Provides
administrative and back-office support to CSS staff including:
Preparing meeting minutes
Assisting success coaches in updating student information in Banner
Drafting student standing letters
Preparing mailings
Other duties as assigned
Assists
with the coordination of CSS initiatives and events including reserving rooms,
ordering food, printing agendas, etc.
Coordinates
the Beta Gamma Sigma Induction Ceremony
Coordinates
Commencement activities for the School of Business
Supervises
student workers assigned to the CSS
Prepares
the common final exam schedule
Maintains
shared Outlook calendars
Annually
updates documents including curricular overviews and semester schedules for
master’s programs
Processes
supply requisitions
Oversees
organization of work-rooms, storage rooms and maintenance of office equipment
Serves
as a back-up to the Student Support Specialist
Performs
related duties as assigned by supervisor
Completes other duties as assigned
REQUIREMENTS:
Minimum qualifications:
Associate’s degree from
an accredited institution and 3-5 years of
administrative experience.
Excellent written and oral communication skills to assure superior
customer service and a positive overall impression of the School
Exceptional interpersonal skills; able to interact effectively with
diverse constituencies, including faculty, staff, students and the general
public
Highly organized and detail-oriented to ensure a high-quality work
product
Excels at multi-tasking and able to work with distractions
Experience and training in an office environment, with knowledge,
skills and abilities required to perform the essential job functions. This
includes demonstrated proficiency with current Microsoft Office Suite: Word,
Excel, PowerPoint, Teams, Access, and Publisher as well as Outlook e-mail
Event planning experience
A valid
driver’s license in good standing.
Preferred qualifications:
Bachelor’s
degree from an accredited institution.
Alternately,
the successful candidate may possess any equivalent combination of experience
and training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following:
Willingness and ability to learn various University systems (Banner,
Cognos, Slate, Canvas, Chrome River, etc.)
Capacity to work with minimal supervision and make effective
decisions
Willingness to take ownership of
initiatives to modify and improve procedures
Commitment to engaging with colleagues in a collaborative, respectful
and collegial manner
A strong work ethic and punctuality
Commitment to the University’s values of diversity, equity and inclusion, and
recognition of the importance of treating each individual with dignity and
respect consistent with the University’s Mission. Demonstrated experience with, and
understanding of, the broad diversity of the University community (students,
faculty, staff and others).\
Ability to
establish and maintain effective working relationships with the University
Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter
membership in this
region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.